Shipping policy
Deliveries
We have a number of options available for delivery to suit your needs.
Our primary delivery provider is Royal Mail.
We may make changes to the delivery method chosen to ensure the most efficient and secure option is used, this may include adding signatures or changing the delivery provider, any additional costs for these will not be charged to our customers.
We aim to ship orders the same day when received before 12.00pm Monday - Friday, orders received after this time may be shipped next working day.
Orders for items which include Pre-Order items will be dispatched when all items are received into stock. Items that are currently in stock ordered at the same time as Pre-Order items will be shipped when the full order is ready for dispatch, if stock items are required sooner we request that these are placed on separate orders to Pre-Order items
Please note we do not ship any orders over bank holidays and weekends.
Delivery Options
Royal Mail Tracked 48 - Typically 2-3 working days from dispatch date. Fully tracked service with email notifications.*
This option is available for all orders, and Free for orders over £50
Royal Mail Tracked 24 - Next working day delivery aim. Fully tracked with email notifications. Shipped the same day if ordered before 13.00pm, after this next day may not be guaranteed.*
This option is available for orders over £50, and Free for orders over £120
*Delivery times subject to collection/local depot drop off times. Pre-order shipping depends on timely delivery of products, if delivered after collection or drop off times items may still be shipped but delivery times will be affected.